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Why book directly with us?

Book directly with us to receive the best possible rate and some fantastic benefits.

Benefits of booking directly

Best rate guarantee

We guarantee you will get the best publicly available rate on our website. We are so confident in this, that if you do find a lower rate elsewhere online, we will honour the lower rate and offer you a glass of Sussex Sparkling Wine on us.

Friendly & helpful service

We recognise that all of your needs are individual, as are all of our rooms and we'd love to talk to you. We have a fantastic reservations team who will guide you through every room and package until they find the perfect solution for you. If you are not sure which room is right for you or have requirements special to you or an unusual request, do telephone us and we'll do our best to help.

Exclusive offers & inspiring packages

Our website offers you a wide range of imaginative and inspiring packages and special offers, including dining and spa options, which are exclusively available for direct bookings only.

Best hotel information

Our website gives you access to the most up-to-date information about our hotels, our spas and our restaurants with live room and table availability.

Flexibility

Book directly with us and you can easily make any amends or additions to your booking. We will listen and always do our best to accommodate any changes to your reservation.

No hidden fees

No credit card charge or any other hidden fee.

If you do find a better rate on another website, please send an email or call us and let us know where you found it. The rate must be for the same dates, room type, number of guests and have the same terms and conditions at the time of booking.


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